Terms & Conditions — Majestic Melange

1. Overview

These Terms & Conditions (“Terms”) govern your use of the Majestic Melange website and services. By accessing our website or placing an order, you agree to these Terms. If you do not agree, please do not use our services.

2. About Us

Majestic Melange — Paintings store in Bhubaneswar, Odisha
Address: HIG-110, Lumbinivihar,
Chandrasekharpur,
Bhubaneswar,
Odisha-751021
Phone: 9938399916
Mail: pattnaiktejasmita@gmail.com

3. Products & Handmade Nature

Our products are handmade and may show slight variations in color, texture, and finish. Product images are for representation. Minor differences are part of handmade craftsmanship and are not considered defects.

4. Pricing & Availability

• Prices are listed on the website and may change without prior notice.
• Product availability is subject to stock and production timelines for handmade items.
• In rare cases of stock/production issues, we may contact you for replacement options or cancellation.

5. Orders & Confirmation

• An order is considered confirmed once payment is received (or as per the selected payment method) and you receive confirmation.
• We may contact you for additional details (size, customization, address confirmation) to process the order smoothly.

6. Payments

Payments are processed through secure payment gateways. We do not store full card details on our servers. By placing an order, you agree to provide accurate payment information and authorize the transaction.

7. Shipping & Delivery

• Delivery timelines may vary based on location, courier service, and product type (ready vs. made-to-order/customized).
• Shipping charges (if applicable) will be displayed during checkout or communicated at the time of order confirmation.
• We are not responsible for delays caused by courier partners, weather, strikes, or events beyond our control.
• Please ensure your delivery address and contact number are correct to avoid delivery issues.

8. Bulk & Customized Orders

• Bulk/customized orders may require advance confirmation and production time.
• Customized items are made as per your requirement and may have limited return/refund eligibility unless damaged/incorrect.
• Final pricing for bulk/custom orders may depend on quantity, customization details, and packaging.

9. Returns, Replacements & Refunds

• If you receive a damaged item, please contact us within 48 hours of delivery with unboxing photos/videos.
• For eligible cases, we may offer replacement/refund as per product category and issue verification.
• Handmade variations or minor color differences due to screens/lighting are not considered defects.
• Refund processing time depends on payment gateway/bank timelines.

10. Intellectual Property

All content on this website (including artworks, designs, text, images, logos) belongs to Majestic Melange or its licensors. You may not copy, reproduce, or reuse content without written permission.

11. User Conduct

• You agree not to misuse the website, attempt unauthorized access, or disrupt website performance.
• You agree not to submit false information or engage in fraudulent activity.

12. Limitation of Liability

To the fullest extent permitted by law, Majestic Melange shall not be liable for indirect, incidental, or consequential damages arising from use of the website or purchase of products. Our liability, if any, shall be limited to the order value for the related transaction.

13. Privacy

Your use of the website is also governed by our Privacy Policy. Please review our Privacy Policy page for details.

14. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with a revised “Last updated” date.

15. Contact

For any questions about these Terms, contact us:
Phone: 9938399916
Mail: pattnaiktejasmita@gmail.com
Address: HIG-110, Lumbinivihar,
Chandrasekharpur,
Bhubaneswar,
Odisha-751021