Privacy Policy — Majestic Melange

1. Introduction

Majestic Melange (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, contact us, place an order, or interact with our services.

2. Information We Collect

We may collect the following types of information:

• Personal details: name, phone number, email address, shipping/billing address.
• Order details: product(s) purchased, order notes, delivery preferences.
• Payment information: payments are processed through secure payment gateways; we do not store full card details on our servers.
• Communication data: messages sent via contact forms, WhatsApp, email, or calls.
• Technical data: IP address, browser type, device info, pages visited, and cookies for analytics and site performance.

3. How We Use Your Information

We use your information to:

• Process orders, deliveries, returns, and customer support.
• Respond to enquiries through WhatsApp, phone, or email.
• Send important updates about your order, shipping, and service messages.
• Improve website performance, user experience, and product offerings.
• Prevent fraud, misuse, and to comply with legal obligations.

4. Cookies & Analytics

We may use cookies and similar technologies to enhance browsing experience, remember preferences, and measure website traffic. You can manage cookies through your browser settings. Disabling cookies may affect some website features.

5. Sharing of Information

We may share your information only when necessary, such as:

• Delivery partners: for shipping and order fulfilment.
• Payment gateways: to securely process payments.
• Service providers: hosting, analytics, website tools used to run and improve the site.
• Legal requirements: if required by law, regulation, or to protect our rights.

We do not sell your personal information to third parties.

6. Data Security

We take reasonable security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to share sensitive details only through trusted channels.

7. Your Choices

• You may request access, correction, or deletion of your personal information.
• You may opt out of promotional messages (if any) by contacting us.
• You may disable cookies via browser settings.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

9. Third-Party Links

Our site may contain links to third-party platforms (e.g., Instagram, Facebook, Google, payment gateways). We are not responsible for the privacy practices of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.

11. Contact Us

If you have any questions about this Privacy Policy, contact us: